INTERNATIONAL SHIPPING INFORMATION
International Orders are generally shipped by USPS – The United States Postal Service. Be sure to provide a postal delivery address.
Usually we ship via Priority Mail International with insurance and tracking and that is what our shopping cart shipping costs are based on. Delivery time varies but Priority is estimated at 7-14 business days, depending mainly on your country’s customs regulations and procedures.
First Class Package International. If you are ordering a small, inexpensive item you can request First Class Package International when placing your order – just write us a note in the note box on the order form. If we think that the item can be safely shipped in a packet or small box, we will ship First Class with insurance and refund the excess shipping charged by the cart. By requesting First Class, you acknowledge that there is no tracking available (except for the 14 countries noted below) and that it can take up to 4 weeks for the parcel to arrive.
Tracking is now automatically included for all First Class Package International for the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain and Northern Ireland, Israel, Netherlands, New Zealand, Spain and Switzerland.
If you don’t receive your package within the estimated times, check with your local post office and local customs office as they could be holding your package for payment of duties. (See more about duties below.) We appreciate hearing when you receive your package so we have realistic estimates to tell our other customers in your country.
Our shopping cart’s figure for international shipping is an estimate. Your actual charge will depend on your country, the weight of the parcel, the size of the box required, the value of your items, the cost of insurance and so on. That’s why the shopping cart might charge you too much, too little or the correct amount. We will promptly refund any excess shipping charged by the cart. If additional shipping costs are due, that amount will be automatically added to your credit card as a reference transaction. If you have paid by PayPal, we will send you a request for payment.
When placing an international order, if you select USA shipping in error, by placing the order you authorize us to charge the correct international shipping cost which will be added as an auxiliary transaction to your original form of payment.
Know the import rules of your country. Any import fees, taxes, tariffs, duties or handling charges on your end are entirely your responsibility to pay. If you choose to not pay the customs fees when your package arrives, eventually the shipment will be returned to us.
For your protection and ours, we insure packages for their full value and customs forms are automatically filled out at that same figure. We are a retail business so are required to mark customs forms as Merchandise. By law, we cannot mark packages as “Gift”. Do not ask us to do so.
3/8″ bail opening