Hello from France – how do I tell measurements?

hello paula!
Is it possible to buy Native American jewelry on you site for France? Do you send it after we payed buy credit card? Must we pay for the send?
Thank you!
Céline
Hi Celine,
Yes we ship to France. Choose France from the Country drop-down menu when ordering and it will figure up the shipping.
Captureclose up Capture
Yo can read all about international shipping here:

INTERNATIONAL SHIPPING INFORMATION

International Orders are generally shipped by USPS – The United States Postal Service. Be sure to provide a postal delivery address.

Usually we ship via Priority Mail International with insurance and tracking and that is what our shopping cart shipping costs are based on. Delivery time varies but Priority is estimated at 7-14 business days, depending mainly on your country’s customs regulations and procedures.

First Class Package International. If you are ordering a small, inexpensive item you can request First Class Package International when placing your order – just write us a note in the note box on the order form. If we think that the item can be safely shipped in a packet or small box, we will ship First Class with insurance and refund the excess shipping charged by the cart. By requesting First Class, you acknowledge that there is no tracking available (except for the 14 countries noted below) and that it can take up to 4 weeks for the parcel to arrive.

Tracking is now automatically included for all First Class Package International for the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain and Northern Ireland, Israel, Netherlands, New Zealand, Spain and Switzerland.

If you don’t receive your package within the estimated times, check with your local post office and local customs office as they could be holding your package for payment of duties. (See more about duties below.) We appreciate hearing when you receive your package so we have realistic estimates to tell our other customers in your country.

Our shopping cart’s figure for international shipping is an estimate. Your actual charge will depend on your country, the weight of the parcel, the size of the box required, the value of your items, the cost of insurance and so on. That’s why the shopping cart might charge you too much, too little or the correct amount. We will promptly refund any excess shipping charged by the cart. If additional shipping costs are due, that amount will be automatically added to your credit card as a reference transaction. If you have paid by PayPal, we will send you a request for payment.

When placing an international order, if you select USA shipping in error, by placing the order you authorize us to charge the correct international shipping cost which will be added as an auxiliary transaction to your original form of payment.

Know the import rules of your country. Any import fees, taxes, tariffs, duties or handling charges on your end are entirely your responsibility to pay. If you choose to not pay the customs fees when your package arrives, eventually the shipment will be returned to us.

For your protection and ours, we insure packages for their full value and customs forms are automatically filled out at that same figure. We are a retail business so are required to mark customs forms as Merchandise. By law, we cannot mark packages as “Gift”. Do not ask us to do so.

Let me know if you have any other questions. Thanks !
Paula
Hi Paula,
Thany you!! Perfect!
I’m look at
NP451-feather-turq-yazzie-1 NP451-feather-turq-yazzie-2 NP451-feather-turq-yazzie-3
Could you tell me:

4″ long
1″ wide
3/8″ bail opening
i dont find these number in cm in internet, ?? how much is it? Celine
Hi again Celine,
There are 2.54 cm in one inch so you can multiply like this
Length would be 2.54 x 4 = 10.16 cm long
Width would be 2.54 cm
Bail opening – you could convert the fraction to a decimal (3 divided by 8 = 0.375) and multiply by 2.54 So that would be 0.375 x 2.54 = .9525 cm)  or you can use this table
conversion 1Capture conversion 2Capture conversion 3Capture
Here are some useful links for English to Metric conversions

What do you mean by bracelet circumference?

Hi Paula,
I’m looking at your Hopi cuff bracelets. What do you mean by circumference?  –measurement of bracelet end-to-end, or –measurement including the gap, as if it was a circle?
I need a cuff bracelet that’s 5″ end-to-end, or just a little bigger.
Thanks,
Carol

NBS308-ABCDE-josytewa-1Hi Carol,

Circumference is the perimeter of a circle or the outside boundary of a circle.

When fitting a cuff bracelet, you are comparing two circles: your wrist and the bracelet.

The wrist circle is the measurement (in inches) taken with a flexible tape measure around the portion of your wrist where you want to wear the bracelet.

The bracelet circle is the total circumference. Total circumference refers to the total circular measurement: the end to end measurement (taken on the inside of the cuff bracelet) + the gap. That approximates the circumference of the wrist that the bracelet is to fit.

bracelet-size-2

Most gaps are 1 – 1 1/4″ so to find a bracelet to fit you (you said you want one 5″ end to end) you would look at bracelets in the 6 to 6 1/4″ total circumference range as you likely have a 6 to 6 1/4″ wrist.
Paula

More Heishi Fit Notes – Choosing the Correct Length

When buying heishi necklaces, first you need to know how the artist or seller measures their heishi necklaces.

Many heishi makers sell their heishi by length of material used, so 19″ of turquoise heishi might be sold as 19″ …………but with a hook and eye and the bit of slack incorporated in the necklace to make it hang right, the actual necklace wearing length might be closer to 19 3/4″.

NH816-turq-grad-22-garcia-2

For chokers especially, each of us has a particular length we like to wear that suits our physique and clothing necklines. That’s when measurement become particularly important.

NH937-155-crespin-2

Here at horsekeeping, we measure from the tip of the hook to the eye on the other end. That represents the actual end-to-end wearing length.

NH912-20-21-jet-teller-3

This results in most thin to medium heishi fitting well……..

NH834-coral-turq-adj-1strand-ortiz-2but when you are purchasing very thick heishi, necklaces that are 3/8″ thick or more, you should compensate and purchase a necklace that is 1/4″ to 3/4″ longer than your usual length. That’s because the thicker heishi sits away from your neck so some of the end-to-end length is taken up to make the circle around your neck.

NH947-17-reano-2

The same principle applies to Navajo Pearls. If you wear an 18″ 4mm silver bead necklace, when buying a 14 mm necklace, you might need almost a 19″ long if you want it to sit in the same place on your neckline.

BD792-18-4mm-smooth-antiqued-arviso-2

BD796-jameson-stamped-14mm-175-2a

We provide measurements. The best way to get a good fit is to measure a similar necklace you already have that fits you well and compare it to the measurements indicated for the item.

Here’s to beautiful, well-fitting heishi !

Paula

Will this Bracelet Fit?

Hi Paula,

I love the bracelet # nbs351a or # nbs351b but I am unsure about the sizing
My wrist measures 7 inches.

NBS351-AB-wide-cuff-med-smith-A1

I measured my bracelet and it measures 6 inches with a 1 1/4 inch opening .

Will one of these fit?

Alison

Hi Alison,

Regarding the Julia Smith Wide Repousee Cuff Bracelet

Just to clarify:
Your wrist measures 7″ around where you wear a bracelet?
And your current bracelet measures 6″ from end to end inside plus a 1 1/4″ opening for a total of 7 1/4″ inches?

If that is correct, then these bracelets which measure 6 3/8″ and 6 5/8″ (that is the total INCLUDING the gap)…would be too small.

I have a 6 7/8″ wrist and just tried to put on NBS351B and it was too small (which is logical since it is 6 5/8″) ………..I usually wear a 6 3/4″ to 6 7/8″ bracelet.

You need to look for bracelets in the 7″ section which is here.

7″ refers to the total size, which is usually about the same size as your wrist.

The bracelets are arranged on the page in the order of size….so once you get to 6 7/8″ just look at everything from there on down the page………..
let me know if you have any other questions.

NBS325-med-kokopelli-lindsay-1 NBS375-7-morgan-1

Also, note that when you purchase a very wide cuff like the Repousse bracelets, you need to get a slightly larger bracelet than if you buy a skinny one………the wider cuffs cover more of your wrist and arm so need to be a little bit bigger……

Paula

Necklace Extenders

Paula,

I love my 17 1/2″ silver bead necklace as a choker but sometimes I want to wear it over a collar or longer with a pendant. Do you have something I can use to make it longer?

Kary

Hi Kary,

We have a few sterling silver necklace extenders. Depending on what kind of necklace you have and how long you want to lengthen it, perhaps one of the following would be helpful.

If you have a bench bead necklace that is approximately 9mm, perhaps something like this 8 bead  extender might work. It is 3 3/4″ long.

An 8 bead 9 mm sterling silver bench bead necklace extender

We also have some chain extenders that would work with any necklace.

Sterling silver chain extender for necklaces

Some necklace come with a chain already on them. But having a separate chain extender allows you to use it with any necklace.

AND what is also very good about using a chain extender like this is that  you can make small adjustments in length to get the necklace (or pendant) to hang at just the right spot.

How do I choose a Native American Sterling Silver Collar?

Hello Paula,

Do you ever make collars with multiple stones in the application? Such as turquoise or coral perhaps? Is there super special care needed? I recently measured my neck down low and got a measurable of 13 1/2 -14 inches. How do I determine a proper fit? I am really interested in adding a collar to my Native American pieces, but know nothing at all about them. I think I would really like to wear this type of piece.

Thank you for your time,  Barbara

Stamped Sterling Silver V Collar by Navajo artist, Gerald Bitsie with Whitewater Turquoise Pendant

Hi Barbara,

We don’t make anything here – we represent the work of hundreds of NA artists.The collars we have are shown on our Collar Page

I have seen collar necklaces with stones – they are decorated neck-shaped sterling silver panels suspended from chains.

With the one-piece collars, like the ones we carry, it would be difficult to make such an item without the stones falling out from putting on and taking off the collar. (The flexion of the collar would loosen the stones.)

As far as fit, it would depend on the shape of the collar and where you want the collar to sit – tight around your neck or down an inch or two.The best way to know is try on a collar somewhere, look in a mirror and then measure the one you like the best as far as fit.

For example, I wore  the plain collar pictured below to work today with a large feather pendant.  I usually wear a 17″ chain or omega so this collar fits me perfectly. It sits about an inch below my neck and a 3″ long feather pendant hangs perfectly in the V of my V Neck Tee.

Plaiin Sterling Silver Collar by Navajo Elaine Tahe

We try to give you an approximate equivalent for each collar so you can compare it to the length of chain you like.

This braided collar is the smallest one we’ve ever had in the store.

Braided Sterling Silver Collar by Navajo Kenny Tahe

Best of luck in your collar search !

Sterling Silver Collars


Native American Jewelry Shopping Advice Please

Dear Paula,

I just read your article on Navajo Pearls while viewing your website.  I would like to have some guidance in purchasing a pair from you. I know that I would like the seed beads by Lily Yazzie after viewing the web site, but as to length I’m not sure.  I already own a plain pair of 15 1/4 inch that I wear with a beautiful 2 inch x 1 1/4 in turq. pendant.  I also recently purchased a 17 inch sleeping beauty chunky nugget necklace (pendant won’t fit on this :( ).  I would like the pearls to be a little longer so that I can wear all 3 necklaces together and have the option of wearing the pendant on the “new” ones as well.  The pendant opening allows for my 15 inch 8mm pearls to slide through easily.  Soooo I’m thinking maybe an 8 or 9mm (I think the 9mm will be ok with pendant opening) set of pearls in the stamped seed beads.  My question for you is what length so that I can wear them and mix and match them with what I already own? I am 5’2” and petite.  Choker length has always been a good length for me. But I am open to any suggestions from you. Please advise.  Many thanks!  Mary Ann

PS I have a small wrist.  What size is the sandcast bracelet in the photo featuring new items.  I love the bracelet and am looking for one preferably in silver only.  More thanks!

Note from Paula: Reference Photos below of items mentioned in above email question.

Lily Yazzie Sterling Silver Stamped Seed Beads

Sandcast Turquoise Bracelet by Harrison Bitsui

Hi MaryAnn,

Thanks for the visit !

That sounds like a lovely plan, the layering.
If you want this new set to hang just below the turquoise, then it looks
like it should be an 18″ long set and if you want seed bead style in stamped
beads, the ones that are most like seed beads are the ones I showed in the photo above.

The ones in that length that are a little rounder, more like “pearls” are these:

Rounder Stamped Sterling Silver Navajo Pearls

So either one would hang just below your turquoise necklace.

As far as a small sand-cast bracelet, plain sterling silver, no stone, you could
consider these

Once you’ve had a chance to take a peek at these items, please let me know

if I can answer any questions.

Until then, happy holiday shopping !

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Kids Like Native American Jewelry too !

Although Native American children wear bracelets and other adornments, the production of it for sale at Indian Markets has always been limited. We are always looking for beautiful baby bracelets and try to keep a good selection for births, christenings and baby’s birthdays.

Traditionally, young girls wear bracelets and miniature versions of necklaces such as squash blossom or bear paw during ceremonies and dances.

Babies are welcomed into the world with gifts such as rattles, fetishes and animal spirits.

Other special baby items include cups and spoons, hand made, hand stamped and adorned with turquoise.

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Native American Jewelry – Putting on a Cuff Bracelet

Hi Paula,
I have a question about the bracelets…
When putting a cuff bracelet on and off it has to be big enough to fit over your hand or the gap wide enough to fit on the narrowest/smallest part of your wrist.   That being said, how could a person wear a cuff bracelet above the wrist bone when it will naturally fall towards the hand when your arm is down and flop around when you move …  unless, you squeeze it tight (bend it) once on, and bend it open again to take it off.. ?  Is a cuff bracelet suppose to fit like a bangle bracelet and be loose (fall to the hand) or is it suppose to stay still (fitted) when you wear it?
I have a couple bracelets (western style) that I received as gifts.  I’ve been bending them to get them on and off so they don’t flop around so much but never bend them to a point where the gap is closed and it is fitted (stays between my hand and wrist bone)….  My wrist is 6 1/4″, bracelets are 6 3/4″ including gap.
Appreciate your reply.
Kindest regards,
Carolyn
Good questions Carolyn,
I’ll answer your queries specifically, but in the meantime, please read these two articles……..
After you’ve read them, let me know if some of your questions have been answered and if not, what the new ones are !
Paula

Hi again Carolyn,
First of all, a cuff bracelet is never put over the hand. If it would fit over the hand, it would be too big. Cuff bracelets are put on by utilizing the gap as described in the above referenced article.

How one wears a bracelet is entirely a matter of personal preference and taste. When I wear a group of bangle bracelets, I want them to be very loose and move up and down my wrist and lower arm as I move my arm and hands. Bangles are for days when metal clinking is not only good, but desired !
 

Sterling Silver Navajo Silverdust Bangle Bracelets


I also like to wear my link bracelets and link watches loose, that is so that they slide up and down my wrist.
 

Sterling Silver and 12K Gold Navajo Link Bracelet by Alonzo Mariano


As far as cuff bracelets, if they are narrow bracelets, I prefer to wear them low on my wrist – below the prominent wrist bone. If they are wider, then I like them over the top of the prominent wrist bone.
 

Example of Narrow Cuff - Sterling Silver and 14K Gold Continuous Water Bracelet by Bruce Morgan

Example of a Wide Cuff - Sterling Silver Sandcast and Kingman Turquoise Bracelet by Harrison Bitsui


There is a “sweet spot” in terms of bracelet size, gap and the person’s wrist size as to where a bracelet will “work”. If a bracelet is the right size, you can wear a cuff above your wrist and it will stay there. If it is too big, then, as you say, it will slip down.

From the dimensions you mention in your e-mail, it would seem almost impossible to keep that bracelet up above your wrist UNLESS you open it up to put it on, then squeeze the gap closed (eek!) once you get it on your wrist. Squeezing not only makes the bracelet misshapen but it can pop out inlay stones or loosen other stone settings. The bracelet below is made up of many small pieces of turquoise with sterling silver channel in between. If the bracelet below was spread open, then squeezed shut, the stone at the point of the bend would be lifted right out of their settings and popped out.

Zuni Turquoise Inlay Bracelet by Sheldon Lalio

So 6 3/4″ is too big for a 6 1/4″ wrist. You should be looking for a bracelet that is about 6 1/4″ total inside circumference which would be about 5 1/4″ from end to end inside and with a 1″ gap. That way you can put the bracelet on and off easily without opening and closing the gap.
Let me know if I can help further.

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How Returns Affect Buyers and Sellers – Two Case Studies

As business manager of the Native American Jewelry store at Horsekeeping, I take care of the day-to-day details of order fulfillment, banking and other business details.We rarely get an item returned but thought the following case studies would be interesting.

Each case makes an interesting story from a merchant’s point of view and also from the customer’s standpoint in terms of shipping costs required to send things back and forth.

There are some useful, positive morals to both stories, so please read on.

As with most independent online businesses, unless an item is defective or not as described, shipping is non-refundable and return shipping is the customer’s responsibility.

Note that when the word “shipping” is used it means the actual cost of packaging materials, postage, delivery confirmation, and insurance rounded to the nearest dollar.

OK …….now onto to the two Case Studies.

Customer A

Customer A

Neckace #1  Customer A used a credit card to purchase Necklace #1 which cost $272 plus $10 shipping.

Although the description clearly states the length and size of beads, the customer returned the necklace because it was “too short to fit my neck and the beads were too small”. I refunded her credit card $272. Return shipping cost her $10.

“The necklace is too tight !!”

Necklace #2

Customer purchased a longer, graduated necklace for $325 plus $10 shipping.

Although the description clearly states and shows in the photos that the necklace is made from graduated beads ranging down from 18 mm at the center to 9 mm at the ends, the customer returned the necklace because “I wanted beads all one size.”

“I wanted beads all the same size !!!”

I refunded her credit card $325. Return shipping cost her $10.

When the customer contacted us about another necklace, we replied that we had nothing to fit her criteria.


The bottom line: A lose-lose situation.

Merchant sold nothing and paid $18 in credit card processing fees. That’s part of doing business and with returns a tiny fraction of 1% of our total sales, $18 is not a big deal.

But Paula (that’s me !) spent precious time and money dealing with the customer. The time (spent fulfilling the orders, processing the returns and refunding and replying to all the emails from this customer) was a greater outlay than the loss in credit card fees.

Time is Money

Customer ended up with no necklace and paid $40 for shipping and insurance ($10 x 4 = $40).

Customer could have avoided costly errors in ordering by reading the item’s page and taking advantage of the educational articles on the website such as Everything You Need to Know About Navajo Pearls.


Customer B

Customer B

Bracelet #1

Customer B used PayPal to purchase a silver twist bracelet for $95 (plus $7 shipping) but found it was too small and too thin for her taste.

“Bracelet too small”

She returned it for a refund of $95 through PayPal. The cost of her return shipping and insurance was $6.

Bracelet #2

She purchased a larger, thicker one for $198 (plus $8 shipping) but found that it was a little bit too large and slipped off her thin wrist several times.


“Whoops – where did I lose that bracelet?”

She returned it for a refund of $198 through PayPal. The cost of her return shipping and insurance was $8

Bracelet #3

She purchased another bracelet for $198 (plus $8 shipping) and it fit.

Because she used PayPal, when I issued the refunds for Bracelets #1 and #2, the merchant (us) was credited for the PayPal fees.

The bottom line: A kinda win and sorta win situation

Merchant sold one bracelet for $198 and paid a $6 fee to PayPal to receive the payment. Business as usual.

Merchant ended up OK $wise but spent quite a bit of extra time with this customer.

Customer paid $198 plus $37 shipping ($7 + $6 + $8 + $8 + 8 = $37)

Customer was afforded excellent customer service and appreciated it ! But she could have avoided excess shipping costs by more careful measuring of her wrist size and knowing what diameter bracelet she wanted. We have plenty of information on How to Choose and Fit a Cuff Bracelet and More on Cuff Bracelets.

For best fit, measure your wrist

Morals of the stories:

Read informative articles. See above for articles specific to this post

OR, browse this blog

OR see a Complete List of All of My Native American Jewelry Articles on our website.

Compare jewelry you are ordering with some that you have that fits you well.

Use a cloth measuring tape to measure your neck, your necklaces, your wrist, your bracelets and so on.

Ask Paula questions if you need more information about an item.

Note that we reserve the right to charge a restocking fee when an item is returned because it doesn’t fit or the customer doesn’t like it.


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